PRIVACY STATEMENT
CONFIDENTIALITY
The personal information you share with us will be kept securely. Some anonymised information may be shared in the context of supervision, which is an essential part of good therapeutic practice. In addition, if I have been instructed as part of a multi-disciplinary team, then information will be shared between myself and the multidisciplinary team to support an interdisciplinary rehabilitation package. If there is any information you do not wish for me to share, please inform me. Information may also be accessible by my personal assistant.
Confidentiality will be broken if we have concerns that you or anyone else is at risk. If this occurs attempts will be made to discuss this with you in your session and recommendations will be made and documented in your notes.
As fully accredited members of the HCPC and BPS we adhere to their ethical framework and guidelines to ensure that you receive a professional and quality service.
INFORMATION WE COLLECT ABOUT YOU
Upon initial assessment, basic personal information will be collected for contact and identification reasons. During our sessions, an assessment of your neuropsychological presentation will be completed. Clinical notes will be taken during sessions, which will include personal and sensitive details.
YOUR RIGHTS
You have rights relating to the information we hold to verify their accuracy or to ask for them to be supplemented, deleted, updated or corrected. You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us. Information will be provided to you within 30 days.
You have a right to request the transfer of your data to another individual or company.
DATA RETENTION
Your information is kept for the time necessary to provide the therapy service requested. Outside of this, we will hold your details and session notes for a period of 7 years following the end of treatment in order to comply with legal obligations that are placed upon us by our insurers.
SHARING OF DATA
There may be times where your information needs to be shared with third parties. We will explicitly ask your consent before doing so and the data will be sent to third parties securely.
SECURITY OF YOUR DATA
All our records are kept electronically and are encrypted. All your personal information on file is held securely to ensure confidentially in line with the General Data Protection Regulations (GDPR) legislation and the Information Commissioning Office (ICO).
COMMUNICATIONS
If you want to correspond with us via email, it is important to note that we cannot guarantee the security of information held outside of our own email providers’ servers. If you are concerned about sharing sensitive information via email, please ensure you encrypt it in an email attachment. If you proceed to email us after reading this, we will take this as confirmation that you have considered the risks and consent to share information by email.
Alternatively, please do feel free to contact us by phone.
LAWFUL BASIS FOR PROCESSING YOUR INFORMATION
The lawful basis for us holding and using your information is in relation to the delivery of a contract to you as a health care professional. As an accredited member of the HCPC we operate under a strict code of confidentiality.